Your CV and Resume is your primary tool in finding a new role. Without having a properly formatted and targeted resume, you are not presenting yourself in the best light possible and you will lose out to others. Spending the time now is a wise investment not only in your future but also in your […]
Some Resume Essentials Read More »
Matrix management is somewhat different to the standard way of managing people and processes; however for a Project Manager, this is generally the only way of getting things done. Most projects operate in some kind of a matrix environment where resources to actually get the job done are acquired and released from other teams. In
Managing in a Matrix Structure Read More »
Your type does not determine your behavior. The Myers-Briggs Type Indicator is simply a categorization of how you “prefer” to behave and even this is to some extent situation dependent as while someone might be a “E” type personality (i.e. Extraversian), after a full day at work and meeting/greeting/interacting with people – their inclination at
Myers-Briggs Preferences Read More »
Once upon a time some very smart and intelligent people looked at the world around them and realized that the way things are working now is not the only way in which things can work. These people realized that the businesses exist to service a need and the need they are fulfilling is what people
Six Sigma and Process Improvement Read More »
There are many ways of learning what is essential in your business. However probably the most powerful and least practiced is that of Customer Feedback. Having the greatest widget in the world is useless if your customers don’t want to buy it and if it doesn’t resolve a perceived need. Getting that information from your
The Voice of the Customer Read More »
Managing technical staff is becoming more of a challenge daily. Even more so, when your staff are MORE technical than you are – which to some extent is expected … you are a manager and responsible for multiple area’s of the company, they are specialists and able to focus on their area to the exclusion
Managing Technical Teams Read More »
Perhaps this is stating the obvious, but we want a large base of loyal customers as they are a lot more profitable than just “happy/satisfied” customers. They consistently do business with us and on top of that they give free advertising to others to do business with us. Besides that, we already know that is
Why Do Customers Matter? Read More »
It’s easy to make a mistake when searching for a job, unfortunately, by doing so you are adversely impacting your ability to find that role of your dreams and case should be taken to minimize this as much as possible. In this difficult job climate, care must be taken with even the smallest detail and
Conducting an effective Job Search Read More »
Ensuring that you measure your customers expectations of your business as well as acting to meet and exceed those expectations is a key step in ensuring that you are running a successful and profitable business. Gaining valuable insightful customer feedback is key to ensuring that your business continues to address consumers’ needs. Current data shows
Do you know what they are thinking? Read More »
