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Hutch Morzaria

Hutch Morzaria is a CX and Support Leadership professional with 19 years of experience building and leading support organizations across SaaS, Fintech, and enterprise technology. He has held Director-level roles at Q4 Inc, AudienceView, Johnson Controls, and others, and holds ITIL Expert certification across V3 and V4.

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ITIL 4 Foundation an Introduction to a New Way of Thinking

ITIL

ITIL 4 Foundation an Introduction to a New Way of Thinking Read More »

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How an investment in CX can help your bottom line

Customer Experience

How an investment in CX can help your bottom line Read More »

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These are the Top 5 CX Posts of December 2020

Customer Experience

These are the Top 5 CX Posts of December 2020 Read More »

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How to Use Job Hunting Sites to Find Jobs during COVID-19

Hiring & Jobs

How to Use Job Hunting Sites to Find Jobs during COVID-19 Read More »

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Top CX Posts November 2020

Customer Experience

Top CX Posts November 2020 Read More »

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The Metrics You Need To Use To Produce Good CX

Leadership

The Metrics You Need To Use To Produce Good CX Read More »

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Why B2B Customer Support Matters

Customer Experience

Why B2B Customer Support Matters Read More »

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Top 5 Customer Experience Blog Posts from October 2020

Customer Experience

Top 5 Customer Experience Blog Posts from October 2020 Read More »

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Top 5 Customer Experience Blog Posts of September 2020

Uncategorized

Top 5 Customer Experience Blog Posts of September 2020 Read More »

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