ITIL DEFINITION OF SERVICES

1 Comment / Definition of Services, ITIL, Service Owner, Service Strategy /

I think you all know that I’m a big fan of ITIL but sometimes I think it does get overly complicated (despite what I’ve said in previous posts).  Take the definition of services for example: Internal vs. External OK now, I know its not rocket science by any means, but Internal services are those delivered […]

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