Continuing our discussion about ITIL Service Strategy, lets start talking about Sourcing. Sourcing is about analysing how to most effectively...
Service Strategy
In a similar fashion to interviewing and hiring people - the hardest and most expensive exercise is getting the right...
Service Provider Types Although most aspects of service management apply for all types, it is important to differentiate between them. The...
Competition is extremely fierce in the world of business, only a handful survive, and some can barely keep up with...
English: A business ideally is continually seeking feedback from customers: are the products helpful? are their needs being met? Constructive...
I think you all know that I'm a big fan of ITIL but sometimes I think it does get overly...
Perhaps somewhat self-explanatory, but Service Strategy is the strategy used by a business to execute its business objectives and meet...
