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Category: Customer service

 1 Comment on How To Align Your Customer Service With Your Company’s Values

How To Align Your Customer Service With Your Company’s Values

 0 Comment on WHAT IS THE HARDEST THING ABOUT RUNNING A CALL CENTER?

WHAT IS THE HARDEST THING ABOUT RUNNING A CALL CENTER?

 3 Comments on Understanding NPS, How It Works & Whether it’s a Measurement that Makes Sense

Understanding NPS, How It Works & Whether it’s a Measurement that Makes Sense

 1 Comment on Cancellation – the final step in a long and drawn out process

Cancellation – the final step in a long and drawn out process

 0 Comment on Nine Commandments

Nine Commandments

 0 Comment on INTERNAL AND EXTERNAL SLA’S

INTERNAL AND EXTERNAL SLA’S

 1 Comment on 8 RULES OF GOOD CUSTOMER SERVICE & 8 STEPS TO DEFINE A SERVICE

8 RULES OF GOOD CUSTOMER SERVICE & 8 STEPS TO DEFINE A SERVICE

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